I am writing to you to say thank you.

Dear Ms. Wong and Mr. Conley:

Thank you very much for all you did to resolve our insurance matter so quickly after the problem was brought to your attention. Frank and I are very grateful.  It’s a Christmas present bonus!  It can be frightening to have computers mess you up. Matt, you were wonderful.

I have no doubt that without MEA, I would be battling this into 2022.

Happy holidays to you and yours, and thanks again.