Dear Ms. Wong and Mr. Conley:
Thank you very much for all you did to resolve our insurance matter so quickly after the problem was brought to your attention. Frank and I are very grateful. It’s a Christmas present bonus! It can be frightening to have computers mess you up. Matt, you were wonderful.
I have no doubt that without MEA, I would be battling this into 2022.
Happy holidays to you and yours, and thanks again.